Jeven HouseBenyo
Baron and Serpent Productions
215
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Posted - 2015.09.20 02:52:29 -
[1] - Quote
What would I want from Eve in the next little while?
Though switching to a hybrid release system (hopefully!) should slow down some of the growing bug complaints, there's more rotten in the universe of New Eden than the latest audio or UI hitches.
It's a series of broken (or indefinitely delayed) promises that keeps me being a squeaky wheel. If the 'little' things are neglected as long as some on my personal accounting list have been, how much trust can develop for the 'big' things in the future? I have not even been playing two years, and I remember enough forgotten 'we pinky promise to...' that would be startling for a company to give to their customer base, then wonder why fewer buy their product as neglect of that pinky oath goes from obvious to blatantly obvious.
Short list:
Where is the return of Region Description Flavor Text?
Where is the easy to find list of bannable exploits (refer to last Titan bumping debacle for reference reading).
Where is the streamlined user friendly Corporation window?
Where is an option to shrink down a bit more the Industry window screen hogger we now have?
Where is the formerly easy to read and understand Sov info that used to live in a button at the bottom of each system window?
Where are those customizable Overview Icons?
Where is the response to Dev feedback threads for Sisi other than silence and powering ahead anyways if the feedback is lackluster?
Where is responses to issues after any release, if it's been more than seven days since it went live?
Why does it come to outrage, bad words, and resentment to get things fixed in the game client since the new Support Ticket system is a timesink in being ignored for days, if not weeks?
I'll give you this, CCP. You've finally noticed something is going off the tracks in your interaction with your customer base. That admitting the fast track release schedule might not have been the most stellar of ideas. (HA TOLDJA!!!!!! sorry, had to.) Better, more timely, and less (ahem) attitude ridden interaction outside the game when operating from a customer service position will also assist. This Dev blog is titled, looking behind and looking ahead.
Perhaps catching up on some of those in the past issues will also help with the future looking healthy for you as a company, and us as a customer base.
And seriously, please do something about the Launcher eating itself on a sadly regular basis. If we can't get in to pew, when what player driven content can happen at all?
>Jeven HouseBenyo
Minny boat flyer, when all else doesn't work, smack the control panel.
Snark at 11 24/7/365.25.
You're not rid of me yet..... Erzulie help you.
No you can't has my stuffs!
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